Shipping Policy
At Swaci Store, we are committed to providing a smooth and efficient shipping experience for our customers. Our Shipping Policy outlines everything you need to know about our shipping options, rates and delivery times.
1.Shipping Options and Delivery Times
Swaci Store offers multiple shipping options to meet your needs, including standard and expedited shipping. Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: Typically takes 3-5 business days for domestic orders.
- Expedited Shipping: Available for faster delivery, usually within 1-3 business days for domestic orders.
Please note that processing time for orders is typically 1-2 business days. You will receive an email with tracking information once your order has been shipped.
2.Shipping Rates
Shipping costs depend on your location, the weight of the package, and the shipping method you select. Exact shipping rates will be calculated and displayed at checkout before you finalize your order. Occasionally, we offer free shipping promotions—be sure to check our website or sign up for our newsletter to stay informed about special offers.
3.Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number that allows you to monitor the progress of your shipment. You can track your order directly through our website or with the carrier’s tracking service. Please allow up to 24 hours for the tracking information to be updated after receiving the confirmation email.
4.Shipping Restrictions
Swaci Store ships to most cities but due to logistical challenges or local regulations. If we are unable to ship to your location, you will be notified during the checkout process.
5.Delivery Delays
While we strive to meet our estimated delivery times, please note that external factors such as weather conditions, public holidays or customs delays may affect your shipment. In such cases, we will do our best to keep you informed and provide updates regarding your order status.
6.Undelivered Packages
If your package is returned to us due to an incorrect address, failed delivery attempts or refusal to accept the delivery, we will notify you and assist in reshipping the item. Additional shipping fees may apply for reshipment.
7.Lost or Damaged Packages
At Swaci Store, we prioritize secure packaging to ensure your items arrive in perfect condition. However, if your order is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and where applicable, offer a replacement or refund.
8.Contact Us
For any questions regarding our Shipping Policy or assistance with tracking your order, feel free to contact our customer service team. We’re here to ensure your shopping experience with Swaci Store is seamless and worry-free.
Contact Information:
Email: [swacistore@gmail.com]
Phone: [0321-026078-6]
At Swaci Store, we strive to make shipping as simple and transparent as possible, delivering your products safely and efficiently right to your door. Shop with confidence and enjoy a reliable shipping experience!